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Press Release

Shri V. Leeladhar, Deputy Governor, RBI launches UNITED CBS

United Bank dedicates UNITED CBS to its customers

In an impressive function held today at 'Suchintan' - Bank's Conference Hall, Shri V. Leeladhar, Deputy Governor, Reserve Bank of India, dedicated Bank's CBS Facility, christened, UNITED CBS, to the customers. He also inaugurated Bank's 201st CBS Branch at Guwahati as also the Data Centre at Kolkata and Disaster Recovery Centre at Mumbai. The Deputy Governor also released a brochure and CD on CBS Facility for the use of Bank's customers.

In his welcome address, Shri P.K. Gupta, Chairman & Managing Director of the Bank, mentioned that the first branch under the CBS project got rolled out on 15th January 2007 and thereafter the project has moved very fast. At present, the Bank has put in 201 Branches under CBS, covering 57% of its business. By March 2008, the CBS network will cross 350 branches covering 2/3rd of business. The CBS Data Centre is located at Kolkata whereas the Disaster Recovery Centre is at Mumbai. The functionality of Disaster Centre was successfully tested in October 2007 on a real time basis.

United Bank of India is the first Bank to put all the 18 District Headquarters in the State of West Bengal as also all the State Capitals of North Eastern Region under Core Banking Solution, Shri Gupta claimed. Along with CBS, the Bank is installing important applications in areas like Asset Liability Management (ALM), Human Resources Management (HRM), Customer Relationships Management (CRM), Transfer Price Mechanism (TPM), Anti-Money Laundering (AML), Cash Management System (CMS) and Loans & Advances Processing System (LAPS). On completion of the project, UBI would have one of the best CBS infrastructure in the Banking industry.

At present, the Bank offers Multi Branch Banking and Internet Banking facility to its customers in 346 branches. The Bank has so far networked 625 branches under a Virtual Private Network. The Bank has at present 157 ATMs of its own, besides the tie-up with CashTree and NFS network by virtue of which Bank's current 3.5 lac card holders can access more than 20,000 ATMs all over the country. The Bank's card-holders can also use ATMs and POS Terminals across all global outlets carrying VISA logo. The Bank also is going to launch Cash Management and Online Trading Services soon.

Speaking about the Bank's performance between March 2005 and September 2007, Shri Gupta stated that the Bank's business has moved up from Rs 37,000 crore to Rs 62,000 crore (+67%), Deposits from Rs 25,300 crore to Rs 38,800 crore (+50%) and Advances from Rs 11,700 crore to Rs 23,200 crore (+97%). The Bank's Credit Deposit Ratio has improved from 46.5% to 60% whereas the Gross and Net NPAs have come down from 6.13% to 4.10% and from 2.43% to 1.53%, respectively. During April - September 2007, the Bank's Net Profit stood at Rs 233 crore registering a growth of 43.4% over the corresponding period last year. Bank's Capital Adequacy Ratio stood at a healthy level of 13.92% as on September 2007. The Bank has added 58 branches during this period to raise the Branch Network to 1368.

Speaking about certain important initiatives taken by the Bank, Shri Gupta mentioned that the Bank is in the process of developing a Medium Term Strategic Business Plan in collaboration with IIM, Calcutta. For conducting a Customer Satisfaction Survey, it has retained NIBM and expects to receive their final report shortly. On HRD front, the Bank has constituted an HRD Advisory Committee with two eminent HRD Specialists, viz. Dr. (Mrs.) Deepa Mazumdar of NIBM and Prof. Sudas Roy, an ex-faculty of IIM, Calcutta.

Shri Gupta expressed satisfaction about the efforts put in by various technology partners of the CBS project, viz. HP as System Integretor, Infosys as Provider of CBS Application Software, BSNL and Reliance as Network Service Provider and HCL Comnet as Network Integretor. The Deputy Governor, Shri V. Leeladhar, while appreciating the progress made by the Bank on Information Technology front, highlighted the challenges that the Banking Industry faces in terms of implementation of BASEL-II norms and management of various Risks in accordance with the best global practices.

Sri V. Leeladhar, Deputy Governor, RBI, appreciated the initiatives taken by the Bank. He particularly appreciated the fact that the Bank could migrate 201 of its Branches and 58 % of its business to CBS inside one years time. Discussing the issue of challenges before the industry after the year 2009, Sri Leeladhar stated that pressing issues before banking industry are (1) Customer retention, (2) Cost pressures and (3) increased competition. He elaborated on the issue of 'challenges ahead' which are Data Management, Standardisation, Product proliferation, Security issues and Business Continuity Plan.

Dated, the 12th December 2007 (Kolkata)

Senior Manager
Public Relations Division


        
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