Customer Care

  
Compromise Settlement of NPA Borrowal Accounts

1. Borrowers / Guarantors whose accounts have become NPA with the Bank, can approach the concerned Branch Manager / Regional Manager with the proposal for compromise settlement in the account. Borrowers, against whom suit have been filed and the case is pending with DRT / Courts, may also approach the Bank for compromise settlement.

2. Bank has drawn up liberalised settlement policy of NPA accounts in respect of small borrowers in whose account principal outstanding amount is equal to or less than Rs.25000.00 as on 31.03.2006.

3. Liberalised settlement policy has also been drawn in respect of NPA accounts under Government Sponsored Schemes and under agricultural sector within priority sector having outstanding ledger balance not exceeding Rs.5.00 lac as on 31.03.2006.

4. Recovery Camps are being held for recovery of loans with emphasis for settlement of small NPA accounts under Bank's liberalised Recovery Policy. Borrowers / guarantors are welcome to come forward with their proposals in the recovery camps held in their respective areas.

   All interested parties, borrowers and guarantors, can take advantage of the Recovery Policy of the Bank. They may approach the concerned Branch Manager / Regional Manager for discussion and finalisation of compromise settlement.