10. Monitoring
The Banking Codes and Standards Board of India whose directors include members of the
Governing Council monitor the Code. The contact details are as follows:
The Banking Codes and Standards Board of India
Reserve Bank of India Building,
C-7 , 4th floor , Bandra Kurla Complex,
Mumbai-400051
Telephone: 26573716 ; Fax: 26573719
Email : ceo.bcsbi@rbi.org.in ; Website: www.bcsbi.org.in
11. Getting Help
If you have any enquiries about the Code, you should contact us at our designated
telephone helpdesk or customer service number or contact the Indian Banks' Association at
the following address.
Indian Banks Association
6th floor, Centre1 Building
World Trade CentreComplex
Cuffe Parade, Mumbai-400005
Email:code@iba.org.in Website: http://www.iba.org.in/
Or, contact the Banking Codes and Standards Board of India at the address above.
11.1 We will have notices in all our branches and on our website explaining that copies of
the Code are available and how you can get one and that we will make a copy available to you
on request.
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